Gambling is entertainment — and fb004 is built to keep it that way. This page covers everything you need to know about playing safely, our 21+ policy, our player protection tools, and where to get help if you need it.
At fb004, we believe the best gaming experience is one where you're always in control. Whether you're spinning the reels on your favorite slot, joining a live baccarat table, or playing bingo with friends from Quezon City to Cebu — the moment it stops being fun, something needs to change.
The truth is that the vast majority of Filipino players on fb004 enjoy gambling as a form of leisure. They set a budget, stick to it, have a good time, and walk away satisfied regardless of the result. That's exactly the kind of experience fb004 is designed to support.
But we also know that for a minority of players, gambling can shift from entertainment to a problem. Recognizing that possibility — and actively building tools to address it — is part of what makes fb004 a platform you can trust. Responsible gaming isn't a checkbox for us. It's embedded into how we operate every single day.
💡 Remember: Gambling is not a way to make money or solve financial problems. Every game on fb004 is a game of chance. Only play with money you can afford to lose, and always treat it as entertainment — not income.
Every fb004 account comes with these responsible gaming tools built in — free, easy to access, and effective immediately.
Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, fb004 will not allow further deposits until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling period.
Define the maximum amount you're comfortable losing within a set period. When you reach your loss limit, your fb004 account will pause betting activity for the remainder of that period — protecting your bankroll automatically.
Set a maximum gaming session duration. When the timer runs out, fb004 will display a reminder and can automatically log you out. Keeping sessions short reduces the risk of impulsive decisions fueled by extended play.
Take a short break from fb004 without permanently closing your account. Choose a cooling-off period of 24 hours, 72 hours, 1 week, or up to 6 weeks. During the cooling-off period, you cannot log in, deposit, or place bets.
Permanently exclude yourself from fb004 for a minimum of 6 months. Self-exclusion is irreversible during the exclusion period — your account will be closed, your remaining balance returned, and you will not be permitted to re-register until the exclusion expires.
Enable regular pop-up reminders that show how long you've been playing and how much you've wagered in the current session. Reality checks are a simple but powerful way to stay aware of your activity and make conscious decisions.
To access any of these tools, log in to your fb004 account and navigate to Account Settings → Responsible Gaming. All tools are free and available 24/7.
Problem gambling can affect anyone — kahit sino. The earlier it's recognized, the easier it is to address. Here are common warning signs that gambling may no longer be just entertainment:
Chasing losses — Continuing to gamble to try to win back money you've already lost, believing your luck will turn.
Gambling with money you can't afford to lose — Using rent, utility, or grocery money to fund your gaming sessions.
Lying about gambling — Hiding how much time or money you spend on gambling from family, friends, or co-workers.
Neglecting responsibilities — Missing work, school, or family obligations because of gambling or preoccupation with gambling.
Gambling to escape stress — Using fb004 or any gambling platform as a way to cope with anxiety, depression, or personal problems.
Inability to stop — Repeatedly trying and failing to cut back or stop gambling on your own.
Answer honestly. This is not a diagnostic tool, but it can help you reflect on your current relationship with gambling.
If you're concerned about your gambling or someone you know, professional help is available in the Philippines. PAGCOR, the Philippine Amusement and Gaming Corporation, provides responsible gaming guidelines and resources for Filipino players.
You can also contact the fb004 responsible gaming support team 24/7 via live chat or email: [email protected]
Self-exclusion is the strongest player protection tool available on fb004. Here's exactly how to use it if you decide it's the right step for you.
💡 If you are self-excluded and receive any promotional communications from fb004, please contact support immediately at [email protected] so we can investigate and rectify the issue.
The 21+ age requirement is not a formality at fb004. It is a strict policy enforced at multiple stages of a player's lifecycle on the platform. Here's how we enforce it:
At registration: Players must confirm their date of birth during sign-up. Any account registered with a date of birth indicating age below 21 is automatically rejected.
At KYC verification: A government-issued Philippine ID (National ID, passport, or driver's license) is required before withdrawals are processed. The ID date of birth is checked against the registered profile.
Ongoing monitoring: Our compliance team conducts periodic account reviews. Accounts flagged as potentially underage are suspended pending identity verification, regardless of existing balance or activity level.
PAGCOR alignment: fb004's age verification procedures are aligned with PAGCOR's responsible gaming framework, which mandates strict 21+ enforcement for all online gaming operators serving Filipino players.
If you suspect that someone under 21 has opened or is using a fb004 account, please report it to our support team immediately via live chat. We will investigate and act without delay.
The best gaming experience is one where you're always in control. fb004's responsible gaming tools are designed to help every Filipino player stay that way — so the fun never has to stop for the wrong reasons.
21+ only · Gambling involves risk · GCash & PayMaya accepted · PAGCOR-aligned operations